Women in the Workplace – Lack of Fit

This post is going to require some work on your part. Don’t worry, it won’t be difficult. But before moving on, I’d ask that you open a blank Word document or grab a pen and paper before you read on.

Your first assignment: Picture a CEO. Jot down some of your thoughts regarding the image in your mind. Just a few sentences or adjectives will do. DO NOT overthink this, just go with your first impression. We’ll get back to this later.

Now for a story. Have you heard this? Its an oldie-but-goodie. A man and his son are out one night, driving along a dark, winding road when suddenly a major storm moves in. A deer jumps out of the woods in front of their car, and the father, in an attempt to avoid the deer, swerves and smashes into a tree. The emergency personnel rush to the accident and tragically pronounce the father dead at the scene. The young boy, badly injured, is rushed to the hospital for emergency surgery. As he is wheeled into the operating room, the surgeon looks down at the young patient and exclaims, “I cannot operate on this boy. He is my son!”

How can this be? If you are like most people, the first time you heard this story you were confused. Didn’t the dad die at the scene? Does the boy have two dads? No. In fact, the surgeon is the child’s mother.

Why is it that our instinct is to assume that the surgeon is a man?

Back in 1973, an astute social scientist named Virginia Schein was asking questions about why more women were not being promoted into leadership roles. At that time, Dr. Schein worked as a manager for MetLife in New York. The prevailing answer to her question at the time was that women simply did not wish to be leaders. Dr. Schein believed there was more going on below the surface.

In a series of research papers published in the Journal of Applied Psychology, Dr. Schein asked research participants to list the most important traits of a successful leader.

Go ahead and do this for yourself. You can simply add to the CEO traits you listed above, or if ‘Leader’ brings to mind something new and different, make a new list.

Next, she asked participants to list the most common traits associated with men.

Do this yourself as well.

Then, she asked participants to list the most common traits associated with women.

Again, jot some ideas down.

Finally, she compared the lists. What she found uncovered an uncomfortable truth – the list of the leadership traits and the male traits were very similar, while the list of the leadership traits and the female traits varied significantly. This led to the ‘Think Manager-Think Male’ theory that has been proven in many studies since then.

One of the interesting parts of the initial research – all of the participants were men. Likely she had a problem similar to the one I faced in my attempt to include women of color in my studies – she just could not find enough female leaders to include in her studies.

But it does highlight another problem – the dominant culture will be the group to define the rules of the game. Research seems to indicate that it isn’t that male qualities are the best leadership qualities, but that since men are in leadership, they will necessarily believe that their qualities make for the best results.

Opinions on the “best” leadership qualities have changed since the 1970s. Back then, words like commanding, or assertive, or even aggressive were common. Nowadays, you likely included something along the lines of collaborative, or even supportive, or perhaps even inclusive.

And yet, even with leadership qualities that are more aligned with the female stereotype, I’d ask you to look back at your description of a CEO. Did you picture a man or a woman? Some of you did, in fact, picture a woman, and you are wonderful for that. Most people, however, pictured a tall, white, older male. If you did, don’t worry – you’ve just uncovered a hidden bias! Now you can work on adjusting it.

The impact of the ‘Think-Manager, Think-Male’ phenomenon is significant. It means that when company leaders are looking to fill a management position, their inherent bias toward picturing men in the position will lead them toward male candidates more readily than female candidates. This is true no matter the gender of the hiring manager.

It means that men will be considered for roles they aspire to while women will only be considered for roles they have already proven themselves in. It means that men will be supported despite failures and a woman’s failure will be seen as inevitable.

The solution to this issue is a catch-22. To get more women (or any other minority, for that matter) into leadership roles we need more women (or other minorities) in leadership roles. If the images we see when the letters CEO are uttered are not just white males, but truly reflect the diversity of our society, then we will disrupt the ‘Think Manager-Think Male’ paradigm. To get there, we need to recognize our inherent biases and actively work against them. When choosing our leaders, we need to ensure we are intentionally looking in all directions for the best candidate, regardless of their personal qualities.

For a final assignment, I encourage you to consider ways in which you might stretch your mind when considering candidates for the next leadership role you will help to fill. Write them down. And then when the time comes, use them.

As always, keep it positive!

Selected further reading:

HBR – Alice Eagly: Women as Leaders. Dr. Eagly is an expert on gender and leadership.

Fast Company – The Gender Divide

Psychology Today: Why Women Make Better Leaders than Men

Inc. Magazine: 7 Traits of True Leaders

Leadership Lessons from the Theater

James and the Giant Peach – Bart’s Bards 2019

I have been having some fun while continuing my job search and slowly but surely putting my consulting business into place. Sometime late last year I made the decision to audition for the theater. It might have been the best decision I have made in the last many months.

We have a super high-quality community theater just down the road from our home and since I am always looking for ways to scare myself, to reach outside my comfort zone, this seemed like a perfect idea. My goal was simply to do the very best I could at the audition. Honestly. I had no true expectation of being cast. I had been out of the theater for at least 15 years. I simply wanted to strap on the tap shoes and go out there and give it my all.

Imagine my surprise when I was cast! I had an amazing time doing the show, met some incredible people, and reaffirmed my personal love for the stage. After that show I did another, and am now collaborating on a youth summer production. My heart is happy when it is in a theater.

Given that I am now spending so much time there, I have had the opportunity to reflect on what it takes to put on a full musical theater production. It is amazing! And truly, it takes leadership at all levels.

I now believe it would be an incredibly powerful exercise to have leaders go through the process of producing some type of live event. There are significant leadership lessons at every step for those in corporate America.

Here are some examples from both on stage and behind the scenes:

Actors: These folks are clearly necessary for a show to go on. Whether they play the leads or are part of the ensemble, there is no show without actors. Imagine the situations they are faced with:

  1. Personal responsibility. There is very little help on stage when lines, blocking (where they move, stand, etc), song lyrics, choreography is forgotten. It is all up to you.
  2. Crisis management. Sometimes your co-star will forget their lines and you have to help cover. Sometimes your costume rips right before you are to go on stage. Sometimes the microphone battery dies right in the middle of your song, or a prop is missing, or the lights don’t come up when you expect them. You have to deal with all of these potential situations.
  3. Communication. As an actor, it is your responsibility to deliver the story. Do it well and the audience comes away inspired and entertained. Fail, and the efforts put forth by everyone involved in the production are for naught.

Crew: The crew is made up of the folks handling the lights, the sound, the props, and moving the scenery during the show, among many, many other things. These folks bring the story to life. Some situations they deal with, many of which are similar to those of the actors:

  1. Personal Responsibility: These folks, and there are rarely enough of them, have to move fast and have to know exactly what they are doing. If someone has to move a piece of furniture, it is up to them to move it. Quickly. Exactly. No one is there to help (they are busy moving other things).
  2. Team Work: Often the crew has to work together to pull off intricate changes in scenery, props or lighting. There has to be a high level of trust on the team to get the whole job done.
  3. Crisis Management: When the batteries of a mic run out, or the spotlighter suddenly calls in sick, or the stage wall that is supposed to open suddenly gets stuck, it lands on the shoulders of the crew to handle it. There is no one to call, no one to hand the problem off to.

Costumer/Hair/Make-up/Props: These folks own their own fiefdoms under the direction of the director. They are all behind the scenes, but their work has a significant impact on the outcome of the show. They deal with:

  1. Limited Resources: These folks have to make the most out of everything they have. A good friend of mine spent money for some expensive fabric for one show exclaiming that she would find a way to use that fabric in every show to follow. And she has! The Props professionals (in community theater certainly) source all of their needs from donations, thrift shop finds, and creative reuses from past shows.
  2. Conflict Management: I can’t tell you how many times, as an actor, as a costumer, as a bystander, I have dealt with conflict over costumes, hair, and make-up. One child wouldn’t go on stage because her “makeup wasn’t as pretty as everyone elses.” In another case, an actor was furious about her wig. Or an actor refused to wear the hat.
  3. Crisis Management: In the last show I worked on, an actor walked right into a tube of red lipstick right before she was to go on stage. It took quick thinking to grab a stole from the back and whip it over her head to hide the stain as she rushed on. Pants rip, suspenders snap, shoes get lost….backstage can become a near war zone during some shows!

Producer/Director/Coreographer/Designers: These are the folks that make up the official leadership of the show. Their challenges are rather clear:

  1. Setting the vision: The director is charged with providing the vision, and the producer and others for supporting that vision and helping to communicate it to the cast and crew.
  2. Creating the culture: Each show has its own vibe. Some shows are packed with more drama behind the scenes than in front of them, and some are extremely uplifting. This can be largely attributed to the culture created by the show leadership. I have been very fortunate to have been involved in the latter in nearly every case, but have heard plenty of horror stories about the former.
  3. Decision making: This oh-so-important quality comes in spades for these folks. From casting the show to determining the look and feel of the stage to the rehearsal schedule and everything in between, these folks are making and communicating hundreds (if not thousands) of decisions before the show opens its curtains.

Pulling off a live production is a monumental feat. It calls for leaders at all levels to do their very best. It challenges each participant, whether on the stage, offstage, or behind the scenes, to exercise their leadership muscles.

It seems to me, every corporation might do well to produce a live show. It would certainly throw many people outside their comfort zone, would help to grow some very necessary leadership skills, and might even expose some leadership gaps that can then be corrected!

It also goes to show that leadership lessons can be found everywhere. As they say in the theater, The Show Must Go On!

As always, keep it positive, and share a smile if you’ve got one!

Leaders and Feedback – How to Get it and How to Give It


I was chatting with a colleague the other day, and the subject of feedback came up. She mentioned to me the difficulty she was having in getting meaningful feedback from her management. She felt that she was doing a good job at work, but like most of us, she wanted to improve. Feedback would certainly help!

In another conversation, an HR leader I spoke with mentioned the same problem but from a different perspective. She was bemoaning the fact that her managers were bringing her situations where employees needed to be terminated, and yet there was no evidence (or at least not enough evidence) of feedback being given from the manager to the employee leading up to the desire for termination.

It has also been noted in studies and in my own experience that when the Millennial generation joined the workforce, feedback was desired at a level not yet seen in the workplace. Where annual reviews had been accepted as the norm, this new generation demanded almost daily input into their work. I know I looked for it, and many of my employees demanded it.

So why is it still so difficult to give and to get feedback? Three issues that come up:

  • Growth in technology inhibits casual conversation
  • The business of our calendars
  • Feedback takes time and the value is realized over time

With the growth in technology we have seen an increase in the number of employees working from home or from alternate locations. This makes communication more difficult than in the past when you could simply stop by a manager’s or employee’s desk for a quick chat. Or catch up with someone in the hallway. Communication now must be intentional.

Also we are all so busy! How many times have you asked, “How are you?” and heard the answer, “Busy!” We just don’t have time to stop and have these conversations when there are 6 fires that need our immediate attention. I once had a manager tell me, “I don’t have time to sit down and talk to him because I am too busy cleaning up all of his messes.” (See this post on why it is important to take the time now to gain the time in the future).

In addition, it can be difficult for managers to see the value in having a conversation when it does not immediately impact their current situation. I’ve heard managers say, “If they are doing their job, I don’t need to interfere or distract,” or “I’ll let them know if they screw something up,” or even “I don’t want to be a micromanager. They should know if they are doing a good job or not.”

To be honest, I often told my leaders that I liked to manage by exception. I told them I would praise them if they did something amazing and would call them out if they did something terrible, but otherwise I would keep out of their way. I said that, and yet I still gave regular feedback. We met regularly, we planned for their futures. We discussed their strengths and their weaknesses. We strategized and we dreamed. We also vented when necessary. This was all a critical part of their development as leaders.

Those of you in a position to give feedback should remember that the best way for you to be successful is for those under you to be successful. Focusing on their growth and development is a great way to help them succeed and in turn to help you succeed.

So here are some tips, first for those of us seeking feedback from others:

  • Schedule regular meetings with your manager. These can be as short as 15 minutes a week if you have a busy manager. Setting a consistent schedule for feedback and putting it on the calendar creates the formal space for this kind of communication.
  • Ask for specific feedback. Don’t ask questions like, “How do you think I am doing?” This is difficult to answer, and it will be hard for your manager to give you anything you can work with. Instead, after a meeting ask “How do you think I handled that meeting?” or after submitting a report, “How did you feel I handled that ambiguous data?” Asking about your performance on a specific task is much more likely to get you actionable feedback.
  • Understand your manager and her particular style. Manage up. Pay attention to the signals she is giving. If you stop by her office daily to ask, “How do you think I did today?” and you notice her rolling her eyes, switch tactics. Find something that works for both of you.
  • Think critically when deciding who to ask for feedback. Be sure (or as sure as you can) that the feedback you will get will be constructive and not destructive. I learned early in my career that the definition of “constructive” can vary widely amongst managers.
  • When you get feedback, remember that it has as much to do with the person giving it as it does with your specific performance. Take the feedback, but keep in mind the agenda of the person giving the feedback. There is always something to learn from every bit of feedback you receive – it just might not be exactly what you were looking for.
  • Some advice for those giving feedback:

    • Schedule regular meetings with your staff for the specific purpose of providing feedback. These can be as short as 15 minutes each week. They can be by phone or Skype, but get them on the calendar. I normally met with my managers formally for an hour every two weeks, although we had regular daily interactions as well. Don’t cloud the meetings with fire-fighting. Instead be intentional about that 15 minutes and stick to feedback and employee growth topics.
    • Have the difficult conversations. Don’t wait. Make the time. A quick conversation now can alleviate a long, drawn-out processes later.
    • Praise your employees. As often as you can. Look for ways to do this regularly. This gives you more credibility when you have to have those tough conversations.
    • BE CONSTRUCTIVE. Focus your conversation on behaviors and results, and never on personal characteristics. I was once told that I was a “monster.” Tell me what I was supposed to do with that?
    • Seek outside validation if you need to give highly critical feedback. Be sure that you are seeing the whole picture.
    • Listen. Feedback is not just the manager speaking to the employee. It should be an exchange of ideas between two people attempting to reach the same goal.
    • Be open about your expectations and your personal style. Help your employees to interact with you as efficiently and effectively as possible.

    Feedback is an important part of the success of your company. Keep at it, and see what wonderful things come!

    What other tips do you have for providing/accepting feedback? I’d love to hear from you! Drop a comment here on the blog or shoot me an email!

    As always, keep it positive!

    The #1 Critical Leadership Skill

    There are many critical skills necessary for effective leadership. There are hundreds of books written on the subject, covering topics as varied as humility, positive attitudes, building on your strengths, communicating effectively, and so on. A quick Google search tells us that the top leadership skills include communication, delegation, motivating the team, and trustworthiness, among many others.

    Leadership is a difficult and complicated concept. There is no doubt that these skills are crucial to successful leadership. A wise, successful leader will surely look to develop all of these skills in order to be the best they can be.

    Underlying these skills, however, lies one critical skill that needs more discussion. It is the absolute essence of leadership, and without it, none of the other skills matter much. It may be that this skill is seen as so elementary that we skip right over it, assuming that someone who considers themselves a leader has already developed this skill.

    My experience says this is far from the truth. What skill is this?

    The ability to make a decision.

    After all, why do we have leaders? In order to make decisions! Hard ones, easy ones, decisions over which direction to go, who to hire, which product to sell, what processes to improve, and so on. Decisions are central to the operation of business. One might say that a decision to not make a decision is still a decision, but this is not the skill I am talking about today.

    Making decisions is hard. After all, if things go awry, it’s your responsibility, your head on the plate! This can be especially daunting if large teams or entire companies are relying on your decisions. That is, however, part and parcel of the whole leadership gig. If someone chooses to become a leader, she/he must understand that this critical skill is at the heart of her/his new responsibilities.

    Have you ever worked for someone who struggled with this skill? It can be the most frustrating experience of all time. Some of the greatest complaints and vexations I have heard over the years come as a result of a leader’s failure to make a decision.

    It can look like this:

    • Employee: We’ve done the research
    • Leader: Yes, but did you look at this? Go back and pull more data

    Or this:

    • Employee: Here is the recommendation we have developed
    • Leader: Let’s take this to the group and see what they think

    Or even this:

    • Employee: So, the decision I heard was to move forward on this.
    • Leader: Yes, well, let me get back to you on that

    These are just some of the ways ‘leaders’ avoid decision-making. Constantly looking for a definite answer that does not exist by continually searching for information is one of the most popular methods. In this situation, the leader feels no decision can be made until all possible data has been explored.

    Another popular method ‘leaders’ use to avoid making decisions is constant consensus building. In this case, the leader turns the decision over to a group. He works back and forth from one team member to the other until those members are in agreement on a decision. The leader may try to explain this as delegating or as listening to his team. Unfortunately, this is simply his/her way of avoiding the responsibility of making the call.

    Another method used to avoid decision making is to simply not decide. By putting off the decision, the leader hopes to kick the decision down the road until someone else makes it or the situation resolves itself.

    First, some advice to leaders: Double-check yourself to be sure you aren’t accidentally using some of these techniques to avoid decision making. Some decisions are hard to make, but that’s why you are in the position you are in. You have been hired to make these difficult decisions, so go do it. I wrote a previous post that may help you here.

    Now, for employees stuck in a position of having to deal with indecisive leaders, here is some advice for you:

    • Anticipate the need for data when presenting information to your boss. This is an important element of managing up, regardless of the type of boss you have, but particularly important when dealing with this type of boss. Know your stuff, have your numbers.
    • Seek buy-in from others involved in the decision-making. Sharing that other leaders are already on-board can be effective in helping your leader make the final call.
    • If your boss requires consensus, work with your co-workers ahead of time to be sure everyone is on the same page before the meeting. This is the same advice as above – simply a different group of people.
    • Don’t give up. If your boss is the type to put off decisions, just keep coming back. Try different ways of presenting the information. Sometimes a quick hallway conversation can be better than a formal meeting/presentation, or vice-versa. Often times leaders need to hear things several times before they actually hear it.
    • If all else fails, and it is absolutely terrible that it can come to this, get yourself a new boss. Life is short, and we all deserve happiness and fulfillment at work. Don’t hang around too long expecting something to change! Make your own tough decision and move on!

    Good luck to you all!

    As always, stay positive!!

    Leaders, Say “Yes!”

    There has been a significant movement recently to empower women (and everyone else) to say “no.” This is, in fact, a very important skill for us all to develop. When we say “no” to something or someone, we embrace the power to determine our own path in life.

    Recently, I was asked to chair a particular committee with a non-profit I work with. Normally, I hold with the saying one of my friends often repeats: “If you are asked and you are able, you must say yes.” In this case, however, I knew for certain that this was not a good fit for me. What might be made incredible and vibrant in one person’s hands would merely survive in mine. This was not what the organization needed. So I gathered my power and graciously declined. I sincerely believe the organization is in a better place for it.

    This post is about exercising a different muscle. This is about the need to say “Yes!”

    In many situations this can be even more daunting than saying no. Saying yes means putting yourself in new, different, and sometimes scary situations. It means assuming responsibility, becoming vulnerable, taking risks. It might mean something new and exciting, or it could lead to total failure. We don’t know until we try.

    One of my favorite books I look to for inspiration on building this skill is Shonda Rhimes book, “The Year of Yes.” In this book, Shonda shares with us what it took for her to realize she had been saying “no” to just about everything. She then shares her commitment to say yes to everything that scares her for a full year, and the amazing things that happened in this year and beyond. (I highly recommend the book – you can find it here).

    In our careers as leaders, it is imperative that we say yes. When you are asked to consider a new assignment, say yes. When you are asked to move into a new role, say yes. When you are asked to handle a meeting, a presentation, a trip – say yes. It will be easy to say no – it will likely go unnoticed and immediate repercussions will be minimal. In the long run, however, you will miss out on important opportunities and your growth will be stunted. At some point, the offers for ‘new’ and ‘different’ will stop.

    For me, saying “yes” in recent days has looked like the following:

    • I raised my hand and said “yes” to joining the Women United Global Leadership Council. That meant that earlier this month I traveled to Washington D.C. and met for two days with amazing women from around the country who are all focused on improving the lives of women and girls in our communities. I have made connections with women who have inspired me and I am certain will be important to my life going forward.
    • I said “yes” to myself and went to summer camp (yes! summer camp! for grownups!). I was nervous as could be (I nearly withdrew my reservation several times) – I had never met anyone there in person before I arrived. Turns out it was the most powerful thing I could have ever done. I made life-long friends and learned more about myself that week than I had in a long time.
    • I said “yes” to being in a fashion show for a non-profit group I work with. Talk about scary! This is pretty far outside my comfort zone. I am holding to the belief that somehow this is going to help me build my confidence. I’ll definitely be making use of my power poses! (Shonda loves the power pose).
    • I said “yes” to presenting my research from my doctoral program to two different groups over the next few months.

    In every single one of these situations, saying no would have been very easy. I could have never raised my hand, never signed up, or politely declined the invitations. No one would have blinked an eye. No one would have even noticed. Perhaps I wouldn’t have either.

    Instead, I now have a strong network of like-minded women, a circle of the most amazing friends a person could ask for, and a future means for sharing my passion around my research. All because I said “yes.”

    I am not by any means perfect at this yet. There are times you have to choose between two yeses. This is especially difficult when it comes to saying yes to your own body. We can either say ‘yes’ to feeling healthy, vital, and strong, or we can say ‘yes’ to the temporary joy that comes with eating what we want, when we want. In her book, Shonda says, “This Yes is about giving yourself the permission to shift the focus of what is a priority from what’s good for you over to what makes you feel good.” I struggle with this daily.

    I also struggle with following through on all of my yeses. For example, I had signed up for a free seminar on goal setting to be held the other day. When it came time to go, I had every excuse why I shouldn’t go – I was in the middle of cleaning the house and couldn’t stop, it was a free seminar so how good could it be, I am already pretty darn good at goal setting…. The reality was that I was nervous about going somewhere new with people I didn’t know doing something I knew could raise emotional issues for me. I didn’t go. I’ll try harder next time.

    So what are you saying “no” to in your life that might be holding you back? Where can you find the confidence and the courage to say “Yes!”? Can you imagine what might happen if you do? Please share! I would love to hear your thoughts.

    Go get it! And keep it positive and smile!

    A note to those who manage moms (and dads)…

    img_20160808_174409632_hdr8563944864390177192.jpg

    My kids playing office…in my office.

    I recently wrote a post about being a mom and having a career. I found that as I was writing that post, I had to resist the urge to add in comments from the point of view of a manager. The solution – write another post!

    The thing about being a manager/leader is that people see you differently. When you speak, you speak on behalf of your organization. I knew a senior manager who would often tell the story of walking into work with a bad headache one day. He had his head in his hand as he walked, and likely had a sour expression on his face. Within (seemingly) moments, he was getting questions like “Did our project go off track?”, or “Did the deal fall through?”

    The lesson there – people in the organization take their cues from the management. Managers have to be sure the messages they are sending are accurate reflections of the situation.

    This brings me to my first thought on moms. As I have mentioned before, women, no matter how many positive experiences they have had and/or read about, are nearly always scared to tell their bosses they are pregnant. This had me wondering why that would be.

    When I went back through my own experiences and the stories that have been shared with me, I saw a glimmer of what might be going on. Here are some real statements that I have collected, all from seemingly well-meaning managers:

    “She’s going to be out on maternity leave in July? That’s the worst possible time for us to be short staffed.”

    “You will be out the whole month of December? Again?” (I had three kids at the end of the year)

    “She is pregnant again? I sure wish I could take three months off.”

    I even have one for the men: “He’s taking paternity leave now? In the middle of the project?”

    The thing is, as managers, we all probably think this way. Being short-staffed, especially at the busiest time of year can be an enormous burden. I can see how it might look like I wanted out of year-end craziness three different times. Three months off does seem like a vacation. And being off in the middle of a project is never convenient.

    One thing I know for sure – kids are rarely convenient.

    These statements, made by managers, are dangerous. They send a message that the leadership of the company is not supportive of people in this situation. And that is definitely bad for business and bad for the employees.

    We need to watch what we say, and better yet, how we think.

    In most instances, we managers have plenty of time to plan for these absences. Usually six months or so at least. That is an incredible amount of time! When a person quits, they give us two weeks notice. When they get sick, they give us two minutes. With six months, we can use that time to work with the employee to develop a plan. We can engage the employee in training exercises and documentation. We can turn something that might have been scary into a developmental exercise that empowers the employee rather than sidelines them.

    When I was pregnant with my second child, I was a front-line manager. I spent that time developing what I called the “MMP,” or “Melinda’s Maternity Plan.” I empowered myself and my employees to develop a way to cover all of my duties while I was out. My manager was incredibly supportive of this, and in the end, my associates got a chance to develop their leadership skills, and my manager had very little concern over my time out of the office.

    This language problem persists after maternity leave. Here are some management quotes that illustrate what this sounds like:

    “Her kids are sick again?”

    “Doesn’t she have a husband? Can’t he help?”

    “He is always leaving early for his kids. Why is he always leaving early for his kids?”

    I am not saying we should not hold people accountable. In fact, I think we should do a much better job of holding people accountable than we do today. What I am saying is that words matter. When we say things like this, we show a strong lack of support for families and our employees. This, in turn, will lead to dissatisfied workers, and in the end, a potentially harmful corporate culture.

    Here is another thing to watch for – benevolent sexism. Ever hear of this? This is when we think we are doing something nice, but really we are doing something that shows prejudice and/or bias against women. This is always done with good intent, so it can be very hard to detect. It can come from women or men, and it sounds like this:

    “With her three young kids, do you think she can handle it?”

    “She just got back from maternity leave. I don’t want to overwhelm her.”

    “That is going to take some travel – I don’t want to take her away from her kids.”

    The very, very important piece that is missing in all of these comments is any discussion with the woman herself. Start with the assumption that she can handle it, she is not overwhelmed, and if it’s going to take some travel, assume she is up to the task. Perhaps she can’t handle it – ask her first. Perhaps she is overwhelmed – check with her first. Perhaps she does not want to travel – discuss this with her to find out, if you have any concerns.

    In the end, what we all want is a place to work where we feel supported and valued. As managers, we have the power to make this happen for our associates. Give some thought to how you think and speak about the parents on your team, and be sure your actions show that you support and value them.

    I’d love to hear your thoughts on this – leave a comment or send me a message!

    As always, keep it positive and smile! TGIF!!